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Box Office & Tickets

The Gila River Arena Box Office is located on the the North East corner of the venue

between Gate 4 (main gate) and Gate 5.


9400 W Maryland Ave
Glendale, AZ


The health and safety of our staff, patrons & community is our top priority. Starting on March 18, 2020 our Ticketmaster box office located at the arena will be closed to the public. We will continue to monitor restrictions amid COVID-19 concerns. Starting Stay informed with updates on our individual event pages.

Guests who purchased tickets through ticketmaster.com or their mobile app will be notified by email regarding any postponed or cancelled events on an individual basis.

For questions related to the Arizona Coyotes please feel free to contact the Arizona Coyotes Ticketing Dept via TEXT to 480-563-7825 or email at [email protected]

Additional Information

The Gila River Arena Box Office will not be selling tickets on the first day of public sale for all future events.

Children 24 months in age and older require a ticket to most events. Please check the specific event page on Gila River Arena's website for any revised age restrictions for that event.

To purchase tickets during non-operating hours, please visit Ticketmaster.com.


Ticket Will Call

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Will Call tickets will be available for pick-up at the Box Office during regular business hours and at show time on the day of the event. 

Tickets may only be picked up by the individual account holder whose name is on the account.

A current, valid government issued ID and credit card used to purchase tickets are required for pick-up.

Box Office Purchases

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Gila River Arena accepts the following methods of payment:

- Cash

- Major Credit Card (American Express, Mastercard, Visa, Discover)

- Major bank debit card if issued with name on it

When purchasing tickets with a credit or debit card you must show current, valid photo identification that matches the name on the credit card to complete the transaction.

Online Purchases

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Tickets may be purchased online through the following channels:

We cannot verify the legitimacy of tickets purchased through any other site and strongly advise fans to only purchase their tickets through those listed above.

Ticketmaster no longer offers tickets available for purchase by phone.

ADA Accessible Tickets

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ADA Accessible seating is available on all levels of  Gila River Arena and is available on a first-come, first-served basis while supplies last.

Accessible seating is available through Ticketmaster.com.

 - On the upper right hand side of your screen there is an ADA button that will allow you to choose available accessible seating



Accessible seating is also available for purchase directly at the Gila River Arena Box Office during operating hours.

When ordering accessible tickets, it is important to please indicate that you require accessible seating so we can provide the best possible experience for you on the date of your event.

For more information on accessible tickets and services available at Gila River Arena events please click here.

Mobile Ticketing

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Please note that Gila River Arena events are moving to mobile only ticketing which means for new ticket purchases your mobile phone is your ticket.  Tickets will no longer be available to be printed at home, emailed to you or mailed to an address. Before arriving at your event, please download the Ticketmaster app on your mobile device and locate your tickets in your account.  Save your tickets in your mobile wallet on your phone before arriving at the venue. Upon arrival, you will pull up your tickets from your mobile wallet, present them to the ticket scanner who will scan the barcode and you’re in. Click here for more detailed information on mobile ticketing