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Box Office & Tickets


9400 W Maryland Ave
Glendale, AZ 85305

Hours of Operation

Hockey season

  • Monday - Friday 10am – 5pm,
  • Saturdays 10am – 4pm

*The hours are extended on event days.

Non-hockey season

  • Monday - Friday 10am – 5pm.
  • We are closed on Saturdays and Sundays unless we have an event or on sale. If we have an on sale we are open Saturdays 10am – 4pm.

*The hours are extended on event days.

Closed on major holidays unless an event takes place.

To purchase tickets during times of reduced hours, please utilize the kiosks located outside of the box office or visit Ticketmaster.com.

Ticket Will Call

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Will Call tickets will be available for pick-up at the Box Office during regular business hours and at show time on the day of the event. Tickets may only be picked up by the account holder whose name is on the account. A current, valid government issued ID and credit card used to purchase tickets are required for pick-up.

Box Office Purchases

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Tickets may be purchased directly at the Box Office. Gila River Arena accepts the following methods of payment: Cash, American Express, Mastercard, Visa, and Discover. When purchasing tickets with a credit card, you must show current, valid photo identification to complete the transaction.

Phone and Online Purchases

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Tickets may be purchased by phone or online:

  • Charge-By-Phone for Ticketmaster: 800 745-3000
  • Online at gilariverarena.com or ticketmaster.com

Accessible/Disabled Tickets

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Accessible/Disabled seating is available on all levels of The Arena. Accessible seating and parking are available through gilariverarena.com or ticketmaster.com, Ticketmaster Charge by phone (1-800-745-3000 option 9) and in person at the Arena Box Office. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.

Mobile Ticketing

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Gila River Arena only accepts and scans tickets off a mobile device All other PDFs tickets must be printed on paper to enter the arena. Please make sure you print the tickets on paper or download your tickets and/or parking pass to your mobile device prior to coming to the Arena.