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We appreciate your patience and understanding as we all navigate through the current COVID-19 situation together. As we receive updated information about show cancellations and postponments we update the individual event pages on our website. 

If you cannot find the answer to a question on the event page, please contact Guest Services here: Email Guest Services

Please note that our response time may be delayed up to 72 hours as our office hours have been temporarily adjusted. 

Questions specific to tickets purchased through Ticketmaster or the Ticketmaster app should be directed to Ticketmaster. 

The Gila River Arena Box Office is currently closed for the health and safety of our employees and guests. Once state, local authorities and the CDC allow us to return to work we will be able to assist  guests who purchased tickets directly from our Box Office.

Guests who purchased tickets through a third party, such as StubHub, vividseats, etc, must reach out to that company for assistance.

Again we appreciate your patience and understanding at this time and hope you are staying safe and healthy.

We look forward to being together again soon,

Gila River Arena