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Box Office & Tickets

The Gila River Arena Box Office is located on the the North East corner of the venue

between Gate 4 (main gate) and Gate 5.


9400 W Maryland Ave
Glendale, AZ

Please note the box office is currently closed on non-event days due to Covid-19


The Gila River Arena Box Office opens 2 hours prior to Puck-Drop for Arizona Coyotes’ games and 3 hours prior to show time for all other events. 

To purchase tickets during times of reduced hours, please visit Ticketmaster.com.

For questions related to the Arizona Coyotes please feel free to contact the Arizona Coyotes Ticketing Dept via TEXT to 480-563-7825 or email at AccountManager@Arizonacoyotes.com.


Gila River Arena is now a cashless environment. Please plan on using Visa, MC, AMEX or Discover to purchase tickets at the box office


Will Call tickets are only available for pick up at the box office at show time on day of event. Tickets may only be picked up by the account holder whose name is on the account. A current valid government issued ID is required for pick up.


Gila River Arena events are mobile only ticketing. New ticket purchases will no longer be emailed, mailed, or available to print at home. Your mobile device is your ticket.

To access your tickets, download the Ticketmaster app and log into your account. Save your tickets to your mobile wallet for easy access. Upon arrival, present the barcode on your mobile tickets for entry. Click here for more detailed information on mobile ticketing.


We will continue to monitor restrictions amid COVID-19 concerns. Starting Stay informed with updates on our individual event pages.

Guests who purchased tickets through ticketmaster.com or their mobile app will be notified by email regarding any postponed or cancelled events on an individual basis.



The Gila River Arena Box Office will not be selling tickets on the first day of public sale for all future events.Children 24 months in age and older require a ticket to most events. Please check the specific event page on Gila River Arena's website for any revised age restrictions for that event.


Online Purchases

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Tickets may be purchased online through the following channels:

We cannot verify the legitimacy of tickets purchased through any other site and strongly advise fans to only purchase their tickets through those listed above.

Ticketmaster no longer offers tickets available for purchase by phone.

ADA Accessible Tickets

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ADA Accessible seating is available on all levels of  Gila River Arena and is available on a first-come, first-served basis while supplies last.

Accessible seating is available through Ticketmaster.com.

 - On the upper right hand side of your screen there is an ADA button that will allow you to choose available accessible seating



Accessible seating is also available for purchase directly at the Gila River Arena Box Office during operating hours.

When ordering accessible tickets, it is important to please indicate that you require accessible seating so we can provide the best possible experience for you on the date of your event.

For more information on accessible tickets and services available at Gila River Arena events please click here.

Mobile Ticketing

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Please note that Gila River Arena events are mobile only ticketing which means for new ticket purchases your mobile phone is your ticket.  Tickets will no longer be available to be printed at home, emailed to you or mailed to an address.

Before arriving at your event, please download the Ticketmaster app on your mobile device and locate your tickets in your account.  Save your tickets in your mobile wallet on your phone before arriving at the venue. Upon arrival, you will pull up your tickets from your mobile wallet, present them to the ticket scanner who will scan the barcode and you’re in.

Click here for more detailed information on mobile ticketing