Masks are strongly recommended but are not required, per CDC guidelines for all guests while inside the arena. At this time, this event does not require proof of vaccination or negative COVID-19 test for entry. Please note this could change at any time. We will update ticket purchasers if this changes, as well as post on our venue social media sites. 

All previously purchased tickets are valid for the rescheduled date. This includes printed tickets purchased at the Box Office.

Gila River Arena events are now mobile only ticketing. New ticket purchases will no longer be emailed, mailed or available to print at home. Your mobile device is your ticket.

To access your tickets, download the Ticketmaster app and log into your account. Save your tickets to your mobile wallet for easy access. Upon arrival, present the barcode on your mobile tickets for entry. Click here for more detailed information on mobile ticketing.

All patrons require a ticket for this event regardless of age. No exceptions. 

Guests who require ADA or medical accommodations, please contact Gila River Arena Guest Services so a representative may assist you in advance of your visit.

Parking passes will now be paperless to allow touchless scanning from mobile devices at entry points. Parking can be purchased online prior to event day at Ticketmaster.com. Upon entry to the parking lot, present your mobile parking pass to the parking attendant for scanning. 

Click here for more detailed information on mobile parking passes. 

Click here to view parking map.

Cash will not be accepted at parking entrances on event day. Credit/ debit card transactions only.

Park Front Row with Red Carpet Road VIP Parking 

Red Carpet Road VIP Parking includes:

• Reserved front row parking close to the venue
• Expedited entry and exit to the parking lot via an express lane 

*Limited spaces available. 

PURCHASE NOW

*Choose West/ East VIP Parking

To limit touchpoints, Gila River Arena is now a non-smoking facility. There will not be any indoor or outdoor smoking areas available for fan use during the event. Fans who exit the venue to smoke will not be permitted reentry into the venue. Cigarettes, vapes, e-cigarettes, lighters, etc are strictly prohibited. 

First, and most importantly, the health and safety of all guests in Gila River Arena is paramount. 

Guidelines include:

• Recommending fans wear a face covering at all times
• Increasing sanitization of high touch point areas including door handles, hand rails and elevator buttons
• Installed hand sanitizer stations throughout the arena
• Implemented a cashless environment to decrease physical contact with fans
• Encouraging physical distancing when possible

View a full list of guidelines here. 

Gila River Arena has transitioned to a cashless transaction arena ensuring contactless options for food, beverage and merchandise purchases. Credit card transactions only. Cash will no longer be accepted.

Have additional questions about the event? Visit our FAQ page for more info.