Mobile Tickets: 

Go Mobile: Your phone's your ticket. Locate your tickets in your Ticketmaster account - or in your Ticketmaster app. When you go mobile, your tickets will not be emailed to you or available for print.

Print-at-Home Tickets:
These tickets should have been emailed to you. Check your inbox for an email from Ticketmaster and you can accept and print the tickets from the email.

Masks are strongly recommended but are not required, per CDC guidelines for all guests while inside the arena. At this time, this event does not require proof of vaccination or negative COVID-19 test for entry. Please note this could change at any time. We will update ticket purchasers if this changes, as well as post on our venue social media sites. 

 First, and most importantly, the health and safety of all guests in Gila River Arena is paramount. 

Guidelines include:

• Recommending fans wear a face covering at all times
• Increasing sanitization of high touch point areas including door handles, hand rails, and elevator buttons
• Installed hand sanitizer stations throughout the arena
• Implemented a cashless environment to decrease physical contact with fans
• Encouraging physical distancing when possible

View a full list of guidelines here. 

Parking passes will now be paperless to allow touchless scanning from mobile devices at entry points. Parking can be purchased online prior to event day at Ticketmaster.com. Upon entry to the parking lot, present your mobile parking pass to the parking attendant for scanning. 

Click here for more detailed information on mobile parking passes.  

Click here to view parking map.

Cash will not be accepted at parking entrances on event day. Credit/ debit card transactions only.

Park Front Row with Red Carpet Road VIP Parking 

Red Carpet Road VIP Parking includes:

• reserved front row parking close to the venue
• expedited entry and exit to the parking lot via an express lane 

*Limited spaces available. 

PURCHASE PRE-PAID PARKING

*Choose West/ East VIP Parking 

Guests who require ADA or medical accommodations, please contact Gila River Arena Guest Services so a representative may assist you in advance of your visit.

For a complete list of permitted and prohibited items please click here.

Gila River Arena has transitioned to a cashless transaction arena ensuring contactless options for food, beverage and merchandise purchases. Credit card transactions only. Cash will no longer be accepted.

To limit touchpoints, Gila River Arena is now a non-smoking facility. There will not be any indoor or outdoor smoking areas available for fan use during the event. Fans who exit the venue to smoke will not be permitted reentry into the venue. Cigarettes, vapes, e-cigarettes, lighters, etc are strictly prohibited. 

You must follow all arena policies, including health and safety policies, and posted instructions while in the arena and on arena property. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers For Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. By entering the arena and arena grounds, you voluntarily assume all risks related to exposure to COVID-19.

Have additional questions about the event? Visit our FAQ page for more info.