[Skip to Content]
Under The Mistletoe

Under The Mistletoe

Featuring Nelly, Ashanti, Ja Rule, Lil Jon, Ma$e, and Ying Yang Twins

Under The Mistletoe

Featuring Nelly, Ashanti, Ja Rule, Lil Jon, Ma$e, and Ying Yang Twins

covid- 19 entry requirements

Created with Sketch.

Masks are strongly recommended but are not required, per CDC guidelines for all guests while inside the arena. At this time, this event does not require proof of vaccination or negative COVID-19 test for entry. Please note this could change at any time. We will update ticket purchasers if this changes, as well as post on our venue social media sites. 

pre-paid parking required

Created with Sketch.

Parking passes will now be paperless to allow touchless scanning from mobile devices at entry points. Parking can be purchased online prior to event day at Ticketmaster.com. Upon entry to the parking lot, present your mobile parking pass to the parking attendant for scanning. 

Click here to view parking map.

Cash will not be accepted at parking entrances on event day. Credit/debit card transactions only.


Park Front Row with Red Carpet Road VIP Parking 

Red Carpet Road VIP Parking includes:

  • Reserved front row parking close to the venue
  • Expedited entry and exiting via an express lane 

*Limited spaces available. 


*Choose West/East VIP Parking

bag policy

Created with Sketch.


Guests who require ADA or medical accommodations, please contact Gila River Arena Guest Services so a representative may assist you in advance of your visit.

For a complete list of permitted and prohibited items please click here.

This Event Is Mobile Ticketing Only

Created with Sketch.

Gila River Arena events are now mobile only ticketing. New ticket purchases will no longer be emailed, mailed or available to print at home. Your mobile device is your ticket.


To access your tickets, download the Ticketmaster app and log into your account. Save your tickets to your mobile wallet for easy access. Upon arrival, present the barcode on your mobile tickets for entry. Click here for more detailed information on mobile ticketing.

cashless transactions only

Created with Sketch.

Gila River Arena has transitioned to a cashless transaction arena ensuring contactless options for food, beverage and merchandise purchases. Credit card transactions only. Cash will no longer be accepted. ATMs are not available on site.

Enhanced Health and Saftey Protocols

Created with Sketch.

First, and most importantly, the health and safety of all guests in Gila River Arena is paramount. 

Guidelines include:

  • Recommending fans wear a face covering at all times
  • Increasing sanitization of high touch point areas including door handles, hand rails and elevator buttons
  • Installed hand sanitizer stations throughout the arena
  • Implemented a cashless environment to decrease physical contact with fans
  • Encouraging physical distancing when possible

View a full list of guidelines here. 

No Smoking Facility

Created with Sketch.

To limit touchpoints, Gila River Arena is a non-smoking facility. There will not be any indoor or outdoor smoking areas available for fan use during the event. Fans who exit the venue to smoke will not be permitted reentry into the venue. Cigarettes, vapes, e-cigarettes, lighters, etc are strictly prohibited. 


Created with Sketch.

Have additional questions about attending an event? Visit our FAQ page for more info.